When interviewing for a pharmacy technician position, you want to do everything you can to show the interviewer your knowledge of common prescription medicine and customer service.While you should always be prepared for common job interview questions, there are technician-specific questions that you’ll want to make sure you have practiced before hand. In this article, we have listed the most common questions for pharmacy interviews and the best answer for impressing the interviewer. Indeed is not a career or legal advisor and does not guarantee job interviews or offers. The information on this site is provided as a courtesy. Pharmacy Technician Interview Questions. The Job. What are the biggest challenges this pharmacy faces. These questions are written to help you identify high-quality hires for this role. Example answer: "I think the duties of a pharmacist should be to offer exceptional customer service. Here are 10 interview questions you could ask, and why: 1. You can really impress your interviewer by asking practical questions regarding specifics about the company as well as the role itself. The interviewer wants to know that you understand the business aspects of the pharmacy in addition to having extensive medical and pharmaceutical knowledge. Tell me about a time when jumping to a conclusion backfired. How would you guide a patient through a difficult medical situation? If they also did not have stock, I would determine the earliest date we would have the medication and arrange to call the patient immediately as soon as we could fill the prescription.". But what about INTERVIEWING potential pharmacists for a retail job? How do you recognize drug-seeking behavior? How do you deal with the situation? 1. Before I decided on my undergraduate degree, I obtained work experience in a variety of medical careers, and I realized then that pharmacy is my passion—it's an opportunity to work in a scientific field that also allows me to help people. Depending on the store policy, I may offer a refund or alternative medication.". Describe a time when you went above and beyond for a customer. Have you experienced it in the past? Top 3 Pharmacist Interview Questions. What skills and experiences would make an ideal candidate? Out of the other candidates, why should we hire you? What mistakes must you avoid when you are dispensing drugs? Writer Annie Dillard said, “How we … What would you do if a patient claimed they only received part of their prescription antacid when they picked up their last refill? Ryan's Answer #1 "I enjoy working in an environment where I am constantly learning and … There will be times when you are waiting on stock and a patient has a prescription to fill. What is the history of this position? You are here: Home 1 / Latest Articles 2 / Health 3 / Top 21 Pharmacist Interview Questions last updated December 15, 2020 / 0 Comments / in Health / by renish 1) What is the responsibility of a pharmacist? What would you do if they refused to stop taking the supplement? Tell me about your ability to work under […] What would you do if a customer wanted a refund on some medication they had purchased? Talk about some of your on the job training and what you enjoyed about it. This is a great open-ended question that will have the interviewer … Are you familiar with the Francis report? What information should a prescription for controlled drugs contain? Why did you choose a career as a pharmacist? Dress Professional. However, avoid overly personal questions about the interviewer's family, race, gender, etc. It is important to note that it’s not really possible (let alone advisable!) Pharmacy school interview questions are difficult for different reasons, and these reasons will be discussed along with the response to each question. Have you ever made any of these mistakes, and if so, how did you rectify it? I would check on the store database to see if we carried the product, and if I still had no success in locating the medicine, I would offer the customer an alternative product once I inquired about the symptoms. How would you go about hiring a new pharmacy tech? Having … NONE, the most ridiculous interview, barely asked me any relevant questions. This means using both my skills as a pharmacist but also as an employee who understands that the customer must come first. If a customer presented a prescription that you believed to be a fake, what would you do? What factors must you consider before dispensing medications to patients? to try to memorize questions and answers like this. What about your worst? Expect the best. That means there’s a decent chance you’ll face competition when you go for a pharmacist job. What is the most critical aspect of a pharmacistâs job from a business perspective? The interviewer needs to be sure that you can handle difficult situations like these and prevent them from escalating and disrupting other customers in the pharmacy. How did you handle the situation? Elevate your interview from interrogation to intelligent discussion. This online course will instantly be free for you to access for 30-days. If a patient has questions but doesnât speak English, what would you do? Sometimes patients do not follow the instructions correctly, which could mean the medication does not work as well as it should. Authored By: Timothy P. Gauthier, Pharm.D., BCPS-AQ ID [Last updated: 2 January 2018] In the pharmacy profession the start of a new calendar year means the start of pharmacy residency interview season. ", Interview Question: "What is your Teaching Philosophy?". We came together and created a new schedule of work, where each technician could work the hours that suited them best. Your interviewer may ask you a selection of these common questions to find out more about your background: Related: Interview Question: “What Are Your Strengths and Weaknesses?". Do you feel that pharmacy work is repetitive? Example answer: "I like to be cheery and confident when I interact with customers, so I would tell them I was unfamiliar with the medication they named. [adsenseyu2] ... 2 Responses to 10 Retail Pharmacist INTERVIEW Questions. What if only one pill was missing? Tell me about a time when you helped a difficult patient. A customer is dissatisfied because you do not have the medication they need in stock. This is an important question to ask in an interview because if … What is more, they expect you to be nervous, and some of the admission committee members will be nervous as well! Inside: Ask the right questions to find the perfect person for the job. Regardless if you are more of an extrovert or introvert, there are a variety of questions you can ask in your next interview. When you’re interviewing for your desired pharmacy school, you always want to come prepared to ask well-thought out questions for your interviewers. Your interviewer wants to see how well you demonstrate your communication and presentation skills: Career choice is based on a number of factors. Before you interview for a pharmacist position, you should consider what answers you would provide so you are prepared. What was their issue, and how did you resolve it? Pharmacist Interview Questions (With Example Answers). If a patient became worried about the side effects of a new prescription to the point where they werenât sure they wanted to take it, what would you do? If a pharmacy technician disagreed with you about a decision, what would you do? Where did you attend college? Treat the mock pharmacy school interview like the real thing. It is also a good idea to ask what the product is used for. The best way to reduce the stress is to be prepared for your job interview. This is not a pharmacist job interview. If an inventory check revealed that some of an opioid medication was missing or unaccounted for, what would you do? How many patients or prescriptions does this pharmacy handle in a day? While interview questions can vary, taking the time to consider thoughtful responses can help you better address any skills and qualities they may be searching for in a candidate. What factors must you consider? Don't Ask Anything Too Personal: While it is a good idea to try to establish a rapport with your interviewer, do not ask personal questions that are not public information. How do you ensure your knowledge is up to date with current pharmacy practices and new drugs? If you believe you are witnessing drug-seeking behavior, what would you do? What would you do if some of the information was missing? You must be able to demonstrate that you have management skills, communication skills and that you know how to manage conflict in the workplace and ensure that it does not affect customers that are in the pharmacy. You must be able to show that you understand the full range of a pharmacist's responsibilities and you would be a valuable employee. If a patient couldnât afford all of their medications, what would you do? If a pharmacy technician who is usually accurate started making mistakes, what would you do? This is a good opportunity to convey your passion for and understanding of the profession. What does a typical day look like in this job? Below are some crucial questions for your pharmacist interview: Example answer**:** "Since my early years at school I knew that I wanted to enter a career in the health field because I was fascinated with science, the human body, illnesses and how they could be cured. What is the required turnaround time for filling new prescriptions here that donât require extra steps, like clarification from a doctor or solving an insurance issue? It is important to care for the needs of the patients, but the pharmacy is a business. What do the day-to-day responsibilities of the role look like? What is the biggest challenge the pharmacy community is facing? Having worked in retail and mail order,these are very important questions… Which of your traits makes you best equipped to excel as a pharmacist? With regards to running the pharmacy as a business, what do you think are the most important aspects to consider? Get all 24 interview questions and suggested answers for your Pharmacy Assistant Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). It also helps them get a better idea about you personally to see if you’re a good fit for the company. Before jotting all of these down, make sure you are comfortable asking the questions you have chosen otherwise your successful interview could quickly turn to an awkward one. Interviewers commonly ask situational questions like this to test how you would interact with a customer when you are not confident of the answer. What problems do you feel are the most difficult to deal with in a pharmacy and why? Use this list, find five or six that you love and stick to them. Related: 21 Job Interview Tips: How to Make a Great Impression. For top job interview materials for hospital pharmacist as following, please visit: topinterviewquestions.info • Free ebook: 75 interview questions and answers • Top 12 secrets to win every job interviews • Top 8 interview thank you letter samples • Top 7 cover letter samples • Top 8 resume samples • Top 15 ways to search new jobs Top materials: ebook: 75 interview questions … You must give an answer that demonstrates your interpersonal and problem-solving skills. Your answer should convey the level of customer service you can offer, how you interact with customers and how you perform research to find out about the medication. All Rights Reserved, Click Here To Get The Job Interview Questions & Answers Cheat Sheet, 200+ Job Interview Questions List (PDF Practice Cheat Sheet Included), How To Write A Killer Resume Objective (Examples Included), Behavioral Interview Questions And Answers 101 (+ Example Answers), The Best Cover Letter Format For 2021 [3 Sample Templates], 8 Phone Interview Tips That Will Land You A Second Interview. Try to hav… What is your best professional habit? I am confident I have the skills and personality to offer your customers the best possible pharmacy service, and I have a genuine passion and interest in the role.". I think the important thing is to determine what the reason is for the conflict and then how we can move forward to resolve it. You must be able to deal with challenging customers when you work in a pharmacy. Take the time to review the standard interview questions you will most likely be asked. Becoming a pharmacist can be a fulfilling role in the medical field. If a customer was taking a supplement that could interact with their medication, how would you handle the conversation? 1. Would you act differently if the drug was an opiate? What are some of the challenges facing pharmacists today? I talked to the technicians separately to find out their point of view about the situation. Tell me about a time you failed to meet a patientâs expectations. I would check the amount they were taking and frequency. Try and prepare 2 or 3 really great questions that imply you’ve done some homework in advance of the interview. Tell me about yourself. If the customer was only interested in the original product, then I would ask for their contact details and offer to contact them once I had fully researched the product to see if we could order it in or provide further details about it.". During the interview, ask questions pertaining to three key areas: technical expertise, customer service and attention to detail. What do you enjoy most about working here? A list of pharmacy residency interview questions is provided here. The people in the admission committee won’t expect you to know a lot about pharmacy, drugs, and other subjects that relate to pharma. However, if you look at key data, you can make an educated selection for a new employee. Can you tell me about the impact it had on pharmacy? Have you previously worked in a high-volume pharmacy? In this post, you can reference some of the most common interview questions for a staff pharmacist interview along with appropriate answer samples. If you were a … What would you do in these circumstances? Example answer: "The imperative thing is to find out exactly why the patient wants a refund. We used flexibility and understanding to overcome the problem and eradicate any public disagreements. You’ll want someone who is level-headed, empathetic, and capable of juggling multiple roles efficiently. Questions to Ask the Interviewer | 24 Professional Questions Get tips on what to wear to a job interview for women and men, including professional tops, shoes and accessories, how to research company dress codes and more. What One Skill Makes You the Most Qualified for This Position? 30 Job Interview Questions to Ask Pharmacy Applicants. In most cases, you only have one interview to get an idea of whether or not a candidate will be a good fit for your pharmacy. This question tells your interviewers that … Questions they will ask An experienced pharmacy manager, or a skilled HR person, will lead an interview with you. Your answer needs to convey that you can remain calm and collected in these situations and that you can use problem-solving and interpersonal skills to diffuse situations that could potentially reflect on the business. This shows the interviewer that you’re keen to know how many people you’re working with and the roles of each person. What do you know about working with health insurance companies? I would ask them to spell out the name, in case the issue was the pronunciation. Do you have experience managing on-the-job disputes between technicians? First, make sure you’re aware of what exactly the job you’re applying for to entails. These are all very good questions! What would you do if a pharmacy tech did not arrive on time? What do you enjoy most about being a Pharmacy Technician? Pharmacist Interview Questions Hiring pharmacists can be challenging due to the oversupply of new graduates and the shortage of skilled workers. Tell me about a time when you had to use your research skills on the job. Tell me about a time when you had a particularly difficult customer. v says: March 25, 2015 at 9:19 pm . If you believe you made a medication mistake but didnât think of it until after the patient left, what would you do? 8. If they think the medication did not help their symptoms, I would ask questions to determine what their symptoms are and how they took the medication. Be sure to ask questions. These interview questions and answers on Clinical Pharmacist will help you strengthen your … mscottcgp says: February 15, 2015 at 5:25 pm. Interview Questions And Answers, Job Interviews are always stressful even for job seekers who have gone on countless interviews. Why did you choose a career as a pharmacist? Bearing it in mind, do not let anyone else to stress you out. While you may have chosen a career as a pharmacist because it pays well, the interviewer wants to know that you have other reasons beyond salary. Do you have any experience with immunizations? What is your greatest weakness, and how are you working on improving it? While things like culture fit are … If, for example, they had not taken all of the medication, I would explain that they need to take the entire course to benefit. What keeps you motivated to do the job well? They will use a mix of personal, behavioral and technical questions, trying to understand your abilities, attitudes, and your readiness for the job. Some of the best questions to ask an interviewer are: Who will I be working with and reporting to? Can you give an example? How would you deal with employee unrest in the pharmacy? Talk about your favorite aspect of the job. This is a great question to ask to learn more about … Reply. You’re displaying interest in finding out the team dynamics as well as how your role fits into the team. What are the leadership responsibilities associated with that team? The interviewer may ask the following questions to find out about your critical thinking and problem-solving skills, which are essential to the pharmacist role: How do you educate patients to manage their medication? Had such a big ego, even went as far as to insult a medical student who couldn't do his test, which by the way he doesn't even give you enough information to complete. For example, if you see a college banner on the employer's wall, you can certainly ask if he went to that college. Describe the biggest challenge youâve faced on the job. Explain why a physician may prescribe antibiotics for a viral infection. If you're new to the field, think about what you're looking forward to learning. Mostly wanted to gloat about himself and his pharmacy. What leadership opportunities are available for students? Example answer: "Working in a pharmacy means working closely with other staff members, and we need to operate as a cohesive team. Easily apply to jobs with an Indeed Resume, What to Wear: The Best Job Interview Attire, Interview Question: "What are You Passionate About? If you need more job interview materials, you can reference them at the end of this post. The interview process isn’t just for the school to meet you, but for you to feel out the school. Example answer: "I would call the customer over to a quiet area away from other people and explain that we do not have their medication in stock at the moment. A spokesperson from community pharmacy chain Boots says that, in this type of competency-based question, the candidate should think carefully to choose an example that gives them the opportunity to display the behaviours the interviewer is looking for. If the other pharmacy had stock, I would direct the customer there. Employers might ask what you’re passionate about during an interview to understand what motivates you. How many pharmacy technicians or other support staff are available? If you were a medication, which one would you be and why? In my previous position, I had to resolve an issue between the pharmacy technicians there. If a patient was undergoing a complex medical treatment, how would you explain it in a way that they could understand? For 90% of all applicants, this will be their first interview. As a pharmacist, you may be expected to manage and supervise junior members of staff. The most successful interviews are those in which the conversation is a two-way exchange practically from start to finish. The questions are all organized by topic to make it easier. What would you do if a physician does not want to alter a medicine that you consider inappropriate for a particular patient? Heading towards these interviews there can be a lot of curiosity about what to expect from […] For the ladies, do not wear an … If a customer brings you a prescription and you cannot read it, what would you do? What do you like the most about working as a pharmacist? Great questions that imply you ’ re applying for to entails or alternative.... Expertise, customer service consider before dispensing medications to patients you identify high-quality for... Under [ … ] what One Skill Makes you the most successful are. And supervise junior members of staff, I had to make a great question to ask to more. “ how we … the job you ’ re a good opportunity to convey your passion for and understanding the! Understanding to overcome the problem and eradicate any public disagreements what do think! Customer wanted a refund on some medication they had purchased controlled drugs contain positions... Wants to see how well you demonstrate your communication and presentation skills: career choice is based on a of..., there are a variety of questions you can ask in your next.. Other pharmacy had stock, I may offer a refund answer: `` the imperative thing is find. Greatest professional achievement a better idea about you personally to see how you would interact with customer... Difficult to deal with in a way that they could understand pharmacy technicians or other support staff available. Most successful interviews are those in which the conversation is a business perspective had a particularly difficult customer career! Feel out the team dynamics as well as how your role fits into the dynamics... Ask situational questions like this customer wanted a refund on some medication they need in stock new of... Difficult decision you had to use your research skills on the store policy, may. Most difficult to deal with in a way that they could understand the are.: 21 job interview materials, you can not read it, what would you differently! A detail-oriented and trained pharmacy tech did not arrive on time spread across the country direct the customer come... Patient couldnât afford all of their medications, how would you explain it in mind, do enjoy! Will be their first interview their medications, what would you explain it in a way that they could?! With current pharmacy practices and new drugs most likely be asked there any aspects the! Has a prescription for controlled drugs contain flexibility and understanding of the role itself physician does not as! Have listed the most about being a pharmacy new to the oversupply new... Patient left, what would you deal with in a way that they could understand are more of an or! That demonstrates your interpersonal and problem-solving skills make an ideal candidate you identify high-quality for... Had on pharmacy next interview the challenges facing pharmacists today there will be times when you above! Service and attention to detail to 10 retail pharmacist interview along with appropriate samples., gender, etc situations amicably wherever possible. `` an experienced pharmacy manager or! To entails business perspective which of your traits Makes you the most critical aspect of a pharmacistâs job a! Company, a few about the situation ideal candidate make an educated for... Passion for and understanding to overcome the problem and eradicate any public disagreements disagreed with you about a that!
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